In this help & support document, we will guide you through deleting and restoring a project in ZONE. Please ensure you follow these steps carefully.
Access your dashboard and decide the project you wish to delete. You can find it under the order status section. Once you have identified the project, proceed to select it.
Click on Project Status, a menu will appear. Choose the "Archive" option by right-clicking on it with your mouse.
A new window titled "Project Move Confirmation" will appear. To confirm the deletion, click on the "OK" button. This action will archive the project.
Please note that the archived project will remain in the system for a period of 30 days before being permanently deleted.
Congratulations! By following these straightforward steps, you have successfully changed the segments in your ZONE templates, aligning them with your business needs.
If you need to restore a deleted project, the steps outlined below will guide you through the process:
Access the "Archive" section in your CRM.
Within the archive, locate the project you wish to restore. To make this easier, you can navigate to the desired project by using the order status feature.
Once you have found the project, a window will appear displaying various status options. Select the "Open" status to proceed with the restoration.
A confirmation window will appear, seeking your confirmation to restore the project. Click on the "OK" button to proceed.
To verify that the project has been successfully restored, click on the "Open" status once again. You will be able to view the restored project within this section.
By following these instructions, you will be able to delete and restore projects in ZONE CRM effectively. If you encounter any difficulties or have further questions, please don't hesitate to contact our support team for assistance.