ZONE: Business Suite for MSME

ZONE is an integrated business platform developed by Tandemloop, designed to meet the everyday operational needs of growing Indian businesses. It consolidates critical functions like CRM, order fulfilment, accounting, compliance, and digital services into one unified, easy-to-use system.

Whether you are running a small trading firm, a mid-sized manufacturing unit, or a service-oriented company, ZONE helps you move away from fragmented tools and manual processes to a centralized digital workflow that enhances efficiency and accountability across departments.

Features

• All-in-one access to modules such as CRM, Order Fulfilment, Accounting, and Meeting Notes.

• Hosted on a secure cloud with export-ready data formats and seamless performance.

• Affordable subscription model with fixed pricing for up to 100 users.

• Designed specifically for MSMEs and minimal learning curve.

Flat Price: ₹5,000/month or ₹50,000/year for up to 10 users. No hidden charges.

Who is ZONE For?

ZONE has been built keeping in mind the needs of Indian MSMEs that operate in resource-constrained environments. It is ideal for businesses that:

• Are currently dependent on spreadsheets or isolated software tools.

• Need better control over sales, inventory, accounts, and documentation.

• Want to digitize operations without investing heavily in complex ERP systems.

• Seek affordable and reliable digital tools for business growth.

ZONE Modules

CRM

ZONE CRM allows you to manage leads, follow up on enquiries, create sales pipelines, and send quotations from a single dashboard. The system supports contact categorization, customer profiling, and sales team accountability with activity tracking and reporting.

Order Fulfilment

This module covers the complete lifecycle of order processing, including creation of purchase orders, sales orders, delivery notes, and invoices. You can also notify internal stakeholders, manage order statuses, and maintain traceability from quote to payment.

Meeting Notes

ZONE simplifies the capture of meeting minutes and helps convert discussions into structured action items. Notes can be mailed directly to participants and assigned to responsible team members, ensuring follow-up and ownership of business tasks.

Accounting

The Accounting module allows you to raise GST-compliant invoices, create quotations and proposals, manage vendor bills, and generate basic financial reports. It supports export to Tally for integration with existing systems.

Cloud File Management

All files within ZONE — quotations, invoices, reports, meeting notes — are stored securely in a structured folder system. Users can create and manage folders, search documents easily, and export their data at any point without restriction.

Z-LINK Mobile App

ZONE integrates with the Z-LINK mobile application, enabling users to:

• Record voice notes and convert them into CRM entries or meeting logs.

• Capture photos and videos relevant to customer orders, inventory, or project sites.

• Create on-the-go notes and upload documents directly to ZONE from the field.

This enables field staff and traveling employees to stay connected to the central system effortlessly, without needing to open their laptops.

Pricing

ZONE is offered as a single all-inclusive subscription with the following pricing:

• Unlimited access to all ZONE features.

• Includes access for up to 10 users.

• No additional software or hosting charges.

• Transparent billing with GST invoices available.

What Customers Say

“Tandemloop’s approach to understanding and solving our problem was structured and methodical — far better than what we’ve seen with larger vendors.”

— Satish Anantharaman, Founder, I-SAT

“Their platform has brought order to our operations. Highly recommended for any business looking to grow without chaos.”

— Rahil, Founder, InvestIT

“A flexible product that keeps improving based on feedback. We feel heard.”

— CB Mohan, Gaaia3

Comparison with Other Solutions

ZONE is designed for the Indian business environment — simple, scalable, and economically sustainable.

Add-On Services Offered via Verified Vendors

In addition to software modules, ZONE also offers verified professional services to support your business’s digital and compliance needs:

• GST, MCA, and ITR Filing Services

• Website Development and Deployment within 7 working days

• Domain and Email Management

• Search Engine Optimisation (SEO)

• Social Media Content Planning and Execution

• Explainer Videos and Animated Assets

• Chatbot Integrations and Service Desk Tools

These services are available at fixed prices and can be added on demand.

Customer Support

Our support team is available 24x7 through phone, email, and in-app chat to resolve any issues or answer queries. For complex queries, our network of verified domain experts ensures timely and accurate resolution.

• No ticketing delays for basic issues.

• Fixed pricing for support-related services, with no unexpected charges.

• Guaranteed hand-holding for onboarding and setup.

Frequently Asked Questions

How does ZONE ensure data security and privacy?

ZONE uses state-of-the-art encryption and follows stringent data protection regulations to secure user data.

Can ZONE integrate with existing systems and workflows?

Absolutely, ZONE is built for seamless integration with a variety of systems, supporting numerous APIs and custom connectors

What kind of analytics and reporting does ZONE provide?

ZONE offers comprehensive analytics dashboards with real-time data visualization and custom report generation capabilities.

Is ZONE scalable for growing businesses?

Yes, our platform is designed to scale with your business, supporting an increasing number of users and expanding service needs.

How does ZONE handle software updates and maintenance?

We provide regular, automatic updates with minimal downtime, ensuring that your business always has access to the latest features and security enhancement.